Position: Payroll Customer Service Administrator - Account Manager
Responsible for all aspects of payroll processing and quality service for clients utilizing HCM (Human Capital Management) software. Responds to and resolves client questions and payroll issues in a timely and professional manner. Must work well under pressure; meeting multiple and sometimes competing deadlines. Shall at all times demonstrate cooperative behavior with colleagues and management.
Machines and Equipment Used:
Telephone, 10 key, PC, copier, check stuff/sealer
Typical Physical Demands:
Must be able to sit or stand for prolonged periods of time.
Typical Mental Demands:
Must be able to work under time sensitive demands and always provide outstanding customer service.
This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.